All entries are lost for no reason
I've been using Diaro for quite some while and put entries occasionally. I have it linked to dropbox and sign in with google account. One day i suddently found that all entries are lost for no reasons. The only entry left is the new user entry dated not long ago. The dropbox Diaro folder has always been present in dropbox but doesn't have anything for me to back up. I'm very frustrated.
Hello, write a email to support with your email id for diaro login,
-
Kelly Lampkin commented
I have the same issue. I have lost some memories that I was sure to always be here. what can I do?
-
James Daniels commented
How do we write to support team? I don't see an option on my Diaro homepage?
-
Laura commented
Hi, I have the same problem, all my entries of three months are lost. I've written to support twice and didn't get any answer. Please could you answer me?
-
Brooke Tanner-McKane commented
My entries are gone. I have read and tried all the restore and import instructions listed in the help sections and my old entries are not even listed to restore or import. How else can I get them?
-
Johannes commented
I've got just the same problem, all entries were suddenly lost.
-
Please log in to your account and follow these steps
https://diaro.uservoice.com/knowledgebase/articles/906687-how-to-restore-your-old-dropbox-datastore-data -
Matjaž Mirt commented
Hey, same happend to me. After a long pause I decided to begin writing again and to my surprise I found out that my diary is empty.